Shipping policy

Shipping Policy

Shipping within Morocco

Aïla Atelier offers complimentary shipping on all orders within Morocco, with no minimum purchase required.

Once your order has been dispatched, you will receive the relevant tracking information.

International Shipping

Aïla Atelier ships internationally via express air freight.

International shipping fees are calculated based on the total weight of the items in your order and will be displayed at checkout.

Once your order has been dispatched, you will receive a tracking number allowing you to follow your shipment until delivery.

Customs Duties & Taxes

For all international orders, customs duties, import taxes and any other fees imposed by the destination country are the responsibility of the customer and are not included in the shipping fee paid at checkout.

These charges are determined by the customs authorities of the destination country and may vary depending on the country and value of the order.

Aïla Atelier is not responsible for any customs duties, taxes or additional charges applied upon import.

Delivery

All international orders are shipped using an express, trackable air freight service.

Delivery times may vary depending on the destination and customs clearance procedures. Any delays caused by customs authorities or circumstances outside Aïla Atelier's control may affect the estimated delivery timeframe.

Please ensure that all shipping information provided at checkout is complete and accurate to avoid delays in the delivery of your order.

For any questions regarding shipping or delivery, please contact us at info@wewearaila.com.